How to Improve Customer Satisfaction with Touch Solutions

How to Improve Customer Satisfaction with Touch Solutions

13Products

 

The change in touch technology allows people to have more choices than ever before. Traditional cash registers, ordering countertops, and information kiosks are gradually being replaced by new touch solutions due to low efficiency and low convenience. Managers are more willing to adopt modern products such as touch POS products, self-service terminals, interactive kiosks, etc. to effectively improve customer satisfaction.

 

 

Improving operational efficiency and improving customer experience. For chain supermarkets, the touch-sensitive cash register makes the entire payment process faster. On the one hand, the smooth touch and click function of the cash register makes the operation of the cashier faster; on the other hand, clear and complete showed contents make the communication between customers and operators more efficient, and the products are vividly displayed in front of customers through rich pictures and texts. In addition, the integrated cash register product allows the selection, identification, and payment of the series of steps to be completed in one set. Saving minutes of every order, it shortens customer queues and improves overall store operational efficiency.

 

Boosting order accuracy with kiosks. Especially in QSR, the self-service terminal allows a clearly and accurately present promotional methods such as value-added packages, special packages, and coupons. While encouraging additional orders, it also allows consumers to clearly know the content of their orders and quickly view the order list to make sure it’s accurate. The order transmission between the kitchen and the ordering machine also becomes direct and efficient, as no additional manual confirmation is required, and the receiver would automatically prints and issues the order, which greatly improves the accuracy of the order.

 

Providing customers with richer information through touch navigation kiosks. In traditional mall infrastructure, road signs or maps are often used to display mall information to customers. This approach often creates confusion for first-time visitors and makes it difficult to update information in real-time. As a result, managers often use touchable kiosks instead of physical signage in modern shopping centers. Customers can not only inquire about the location of stores in the mall simply and quickly by clicking and selecting but also view the latest information of store activities on the interface, thereby increasing consumption to the next level.

 

 

Today, consumers expect a more convenient and efficient consumption experience when entering a store or shopping venue. A satisfactory touch solution can help you attract customers, increase return rates, and stimulate more consumption. TouchDisplays is committed to using cutting-edge touch production technology to create perfect touch solutions for clients, including POS, ECR, touch kiosks, and other products to meet the needs of multi-scenario use in all walks of life.

 

Follow this link to learn more:

https://www.touchdisplays-tech.com/

 

 

In China, for the world

As a producer with extensive industry experience, TouchDisplays develops comprehensive intelligent touch solutions. Established in 2009, TouchDisplays expands its worldwide business in manufacturing Touch All-in-one POS, Interactive Digital Signage, Touch Monitor, and Interactive Electronic Whiteboard.

With the professional R&D team, the company is devoted to offering and improving the satisfying ODM and OEM solutions, providing first-class brand and product customization services. 

Trust TouchDisplays, build your superior brand!

 

Contact us

Email: info@touchdisplays-tech.com
Contact Number: +86 13980949460 (Skype/ WhatsApp/ Wechat)

 

 

 

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Post time: Oct-26-2022

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